Key tenancy law changes in Queensland now in effect

Key tenancy law changes in Queensland now in effect

From 1 May 2025, key changes to Queensland’s rental laws have come into effect, impacting how rental applications are handled, the notice required for property access, and the protections surrounding tenant information.

These updates form part of the Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Act 2024.

Understanding these updates is essential for landlords and tenants navigating the Queensland rental market.

1. A Standardised Rental Application Process

All rental applications must now be submitted using the official RTA forms (Form 22 for general tenancies and Form R22 for rooming accommodation).

Property managers and landlords must offer at least two methods to submit an application, one of which must be cost-free and not reliant on third-party platforms.

Only specific information can be requested, such as:

-Name and contact details

-Date of birth

-ID (with a limit of two supporting documents per category)

-Employment and income details

-Rental history and references

-Details of any occupants, pets and vehicles

This change introduces consistency across the state and aims to protect applicant privacy.

2. Clear Limits on What Personal Information Can Be Collected

Privacy protections have been strengthened. Property managers and landlords:

-Must not keep copies of identity documents unless written consent has been provided

-Must securely store personal information

-Must destroy personal information when it is no longer required

These changes support greater transparency and data protection.

3. Increased Notice Period for Entry

The minimum notice period for property access has increased from 24 hours to 48 hours. This applies to routine inspections and general entries, giving tenants more time to prepare.

During the period after a Notice to Leave is issued, property access is restricted to a maximum of two times in a seven day period under defined conditions.

4. Rent Payment Transparency

If a property manager or owner receives any financial benefit from a rent payment method (such as a commission from a third-party provider), this must be disclosed to the tenant.

Tenants must also be given at least one free option to pay rent.

5. New Process for Fixtures and Property Changes

Tenants can now request approval to install fixtures or make minor alterations using the new Form 23. Property owners must respond to these requests within 28 days.

This offers tenants more flexibility while maintaining appropriate controls for owners.

Staying Compliant with Queensland Rental Laws

Queensland’s rental legislation continues to evolve, and keeping up to date with changes is critical for protecting your investment and maintaining strong rental relationships.

At Image Property, we make sure we are across every update – so you are too.

If you have any questions about the latest rental reforms or how they may apply to your property, reach out to your dedicated Property Manager or contact our team today.